This following document sets forth the Privacy Policy for the The Nordic Shutter & Blind Co. website, www.thenordic.com.au
The Nordic Shutter & Blind Co. is committed to providing you with the best possible customer service experience. The Nordic Shutter & Blind Co. is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to future The Nordic Shutter & Blind Co. customer support features you are required to submit personally identifiable information.
In particular, personal information is collected from people in the following situations by The Nordic Shutter & Blind Co.:
- If you contact The Nordic Shutter & Blind Co., we may keep a record of that correspondence.
- When you submit your e-mail address to our web site mailing list.
- When you make an online enquiry or purchase
At or before the time the personal information is collected by us we will take reasonable steps to ensure that you are made aware of who we are, the fact that you are able to gain access to the information held about you, the purpose of the collection, the type(s) of organisations to which we usually disclose the information collected about you, any laws requiring the collection of the information and the main consequences for you if all or part of the information is not collected.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. The Nordic Shutter & Blind Co. takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Security and storage
The Nordic Shutter & Blind Co. places a great importance on the security of all information associated with our customers, clients and contractors. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control.
Personal information is de-identified or destroyed securely when no longer required by us.
Information stored within our computer systems can only be accessed by those entrusted with authority and computer network password sanctions.
No data transmission over the Internet can be guaranteed to be 100 per cent secure. As a result, while we strive to protect user’s personal information, The Nordic Shutter & Blind Co. cannot ensure or warrant the security of any information transmitted to it or from its online products or services, and users do so at their own risk. Once The Nordic Shutter & Blind Co. receives your transmission, it makes every effort to ensure its security on its systems.
Ultimately, you are solely responsible for keeping your passwords and/or account information secret. You should be careful and responsible whenever you are online.
Changes to this Privacy Policy
The Nordic Shutter & Blind Co. reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. The Nordic Shutter & Blind Co. reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Cookies
The Nordic Shutter & Blind Co. web server collects information from the site using “IP files”.
When you visit the The Nordic Shutter & Blind Co. site to read, browse or download information, our system will record/log your IP address (the address which identifies your computer on the internet and which is automatically recognised by our web server), date and time of your visit to our site, the pages viewed and any information downloaded. This information will only be used for the purpose of site analysis and to help us offer you improved online service. We may automatically collect non-personal information about you such as the type of Internet browsers you use or the site from which you linked to our Site. You cannot be identified from this information and it is only used to assist us in providing an effective service on our Site.
3rd party cookies
Kresta Holdings Limited work with third party advertising companies (our “Advertising Partners”) to help us anonymously recognize you and serve relevant advertisements to you after you have visited our website. These Advertising Partners help us recognize you across different devices in order to show you relevant advertisements. Our Advertising Partners may collect information about your activities on our website. We also work with third party companies to assist us with website analytics such as evaluating the use and operation of our website so that we can continue to enhance the website and our services.
Kresta Holdings limited will use technologies such as cookies and pixels to keep track of your activities on our website allowing us to serve relevant advertisements to you. A cookie is a small text file that is stored on your device for record-keeping purposes. Session cookies expire when you close your browser. Persistent cookies remain on your device for an extended period of time. We and our third party partners use session cookies and persistent cookies to make it easier for you to navigate and enhance the experience of our site, and to monitor and evaluate our website’s operation and use.
Our Advertising Partners also place persistent cookies on your device when you visit our website in order to help us recognize you and serve relevant advertisements to you when you visit their website or online service or websites in their networks. It is our policy that our Advertising Partners only collect information that does not personally or directly identify you via these cookies and we will cease working with partners found violating this policy. You can remove cookies by following directions provided in your Internet browser’s “help” file. You may also decline our cookies if your browser permits, but doing so may interfere with your use of our website.
Our main Advertising Partners are an approved member of the Network Advertising Initiative (NAI) and as such you can use the NAI opt out tool. These partners also comply with the Self-Regulatory Principles for Online Behavioral Advertising as managed by the Digital Advertising Alliance (DAA). You may opt out via the DAA website at http://www.aboutads.info/choices/
Changes to Privacy Policy
If Kresta Holdings Limited decides to change its Privacy Policy, it will post changes on this Privacy Policy page so that users are always aware of what information is collected, how it is used and the way in which information may be disclosed. As a result, please remember to refer back to this Privacy Policy regularly to review any amendments.
Contacting us
The Nordic Shutter & Blind Co. welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.
Call: +61 418 940 540
Post: Attn: Privacy Policy,
The Nordic Shutter & Blind Co.,
PO BOX 375,
Morley WA 6943
AUSTRALIA
Email: contact@thenordic.com.au
Warranty Disclaimer
Thank you for your interest in the products and services of The Nordic Shutter & Blind Co.
This Limited Warranty applies to physical goods, and only for physical goods, purchased from The Nordic Shutter & Blind Co. (the “Physical Goods”).
What does this limited warranty cover?
This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period. During the Warranty Period, The Nordic Shutter & Blind Co. will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.
What will we do to correct problems?
The Nordic Shutter & Blind Co. will either repair the Product at no charge, using new or refurbished replacement parts.
How long does the coverage last?
The Warranty Period for Physical Goods purchased from The Nordic Shutter & Blind Co. is as follows from the date of purchase:
- *Plantation Shutters – covered for 5 years from the date of purchase
- *Blinds (Venetian, Vertical and Roller) – covered for 2 years from the date of purchase
*All moveable parts for all products are covered for 2 years.
A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or 5 years (for shutters) / 2 years (for blinds), from the date of replacement or repair, whichever is longer.
What does this limited warranty not cover?
This Limited Warranty does not cover any problem that is caused by:
- conditions, malfunctions or damage not resulting from defects in material or workmanship
What do you have to do?
To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.